Frequently Asked Questions
How long is the delivery time?
Standard delivery generally takes 7 to 15 business days, depending on your location and custom clearance processing.
Do you offer product customization?
Yes, we provide professional OEM and ODM services. Please contact our team with your specific requirements.
What payment options do you support?
We support secure payment methods including Wire Transfer (T/T), PayPal, and major credit cards.
How do you manage product quality control?
We implement strict quality control standards throughout the production process, and each item undergoes comprehensive inspection before shipment.
What is your policy for damaged or defective items?
We provide quick replacements or refunds for items verified to have manufacturing defects or transit damage within 30 days of receipt.
Ruiyu Tech
